1. Scope: These General Terms & Conditions (GTC) govern all consulting services provided by 21. Consulting ("Consultant") to its clients ("Client"). Consultant offers professional procurement and supply chain consulting services within the United States. These terms apply to all engagements unless otherwise agreed in writing.

2. Fees & Payment Terms: All consulting services are billed according to the agreed-upon rate structure. Payments must be made in U.S. dollars via bank transfer or other approved payment methods. Invoices are due within seven days of issuance. Late payments are subject to a 1.5% monthly interest charge.

3. Liability & Indemnification: Consultant provides advisory services and does not guarantee specific business outcomes. Consultant is not liable for any direct, indirect, or consequential damages arising from its services. Client agrees to indemnify and hold Consultant harmless against any claims, damages, or losses arising from the implementation of Consultant’s advice.

4. Confidentiality: Both parties agree to maintain strict confidentiality regarding any proprietary or sensitive information shared during the engagement. This obligation remains in effect for five years after the termination of services.

5. Governing Law & Jurisdiction: These GTC shall be governed by and interpreted in accordance with the laws of the State of Tennessee, United States. Any disputes arising under these terms shall be resolved in the appropriate courts located in Tennessee.

6. Termination: Either party may terminate the consulting engagement with 30 days' written notice. Fees for services rendered up to the termination date remain payable. If termination occurs due to non-payment or breach of contract, Consultant reserves the right to suspend or cease services immediately.

7. Miscellaneous: These GTC constitute the entire agreement between Consultant and Client, superseding any prior agreements. Any modifications must be agreed to in writing by both parties. If any provision is deemed invalid, the remaining terms shall remain in full force and effect.

By engaging 21. Consulting, the Client agrees to these General Terms & Conditions.

Effective Date: June 2023

1. Introduction

21. Consulting LLC ("we," "us," "our") is committed to protecting the privacy and security of personal data. This Data Protection Policy explains how we collect, process, store, and secure personal data in compliance with applicable United States law—including the laws of Tennessee—and, where relevant, the European Union’s General Data Protection Regulation (GDPR).

2. Data Controller

21. Consulting LLC

1425 Park Ave.

Chattanooga, TN 37408

United States

For data protection inquiries or concerns, please contact us at:

Phone: +1 423 617 1608

Email: gereon@21consulting.xyz

3. Scope and Types of Data Collected

We collect personal data when you engage our consulting services, subscribe to newsletters, or otherwise interact with us via our website or other communication channels. The personal data we may collect includes, but is not limited to:

Contact details (e.g., name, address, telephone number, email address)

Professional information (e.g., company name, job title)

Data provided via online forms, surveys, or during consultations

4. Purpose and Legal Basis for Data Processing

We process personal data for the following purposes:

To provide and improve our consulting and support services

To communicate with you regarding our services, updates, and marketing (with your consent where required)

To comply with legal obligations and protect our rights

In the U.S., data processing is based on our legitimate business interests and contractual necessity. For EU-based data subjects, processing is carried out in accordance with the GDPR, relying on legitimate interests, consent, or contractual necessity as the legal basis.

5. Data Sharing and Transfers

We do not sell or rent personal data to third parties. Data may be shared with trusted service providers who support our business operations (e.g., IT support, payment processing), but only to the extent necessary and under strict confidentiality obligations. In cases where data is transferred internationally, we ensure that adequate safeguards are in place in accordance with applicable law.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure data storage systems

Encryption of sensitive information

Regular security assessments and updates

Access controls to restrict data access to authorized personnel only

7. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Specific retention periods may vary based on the type of data and applicable legal requirements.

8. Rights of Data Subjects

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request a copy of your personal data.

Correction: The right to have inaccurate or incomplete data corrected.

Deletion: The right to request the deletion of your personal data, subject to legal limitations.

Restriction: The right to request a restriction on the processing of your data.

Data Portability: The right to request a transfer of your data to another party.

Objection: The right to object to the processing of your data on legitimate grounds.

To exercise any of these rights, please contact us using the contact details provided above. We will respond to your request in accordance with applicable law.

9. Cookies and Online Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website usage. For more information on our use of cookies and how to control them, please refer to our Cookie Policy, which forms part of this Data Protection Policy.

10. Changes to This Policy

We may update this Data Protection Policy from time to time. The current version will always be available on our website, and we will notify clients of any significant changes.

Effective Date: June 2023